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Shipping policy
Shipping Policy
- Delivery Locations & Times: Equipment will be delivered to the location and at the time specified in your Hire Schedule. Delivery is acknowledged in writing or deemed to occur at the Hire Commencement Time.
- Responsibility During Shipping: From the moment the Hire Period begins, the customer is solely responsible for all risks of loss or damage to the equipment until it is returned to Zenith or collected by Zenith from the agreed location.
- Return Shipping: When returning equipment, customers must ensure all items and accessories are properly packed, secured, and labeled to prevent loss or damage during transit. Failure to do so may result in liability for repair or replacement costs.
- Shipping Fees: Shipping fees are specified in the Hire Schedule and must be paid as outlined in your agreement.
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