Refund policy

Late Return Policy

Return Deadline: Equipment must be returned by the Date for Return specified in your Hire Schedule. If you anticipate a delay, you must notify Zenith as soon as possible.
Extensions: Requests for extensions must be made in advance. Approval is at Zenith’s discretion and may incur additional fees.
Late Fees: If equipment is not returned on time, you will be liable for liquidated damages at the rate specified in your Hire Schedule. This amount is a genuine pre-estimate of Zenith’s loss due to the delay.

Bond Refund: After the equipment is returned and inspected, Zenith will refund the bond if there is no damage beyond normal wear and tear and all payments are up to date.
Deductions from Bond: If the equipment is damaged, Zenith may retain part or all of the bond to cover repair or replacement costs. If any monies are owed (including late fees), Zenith may also retain the bond to cover these amounts.
Shipping Fees and Additional Charges: Upon return, any outstanding shipping fees or additional charges (including late fees) must be paid before the bond is refunded.